My wife bought me the Ipod Touch for Fathers Day and I have a secured wireless router in my room here in Japan. Well when I try to connect to it I put in my password and it tells me I can't connect. I tried putting in the long ass combination of numbers too and that won't work either. I can't find any settings in the Ipod to change and I know that the passwords I'm using are correct. Anyone else have this problem? I can use it on base at the wireless hotspots but I want to be able to use iTunes on it in my room. I went to the website for support and wow, does that ever suck. No place could I find a number to call nor could I find my problem online. The only thing I could find were the online manuals which give no solutions to connectivity problems.

Can anyone help???

Do you have Mac Address Filtering enabled on your router?

MAC Address Filtering. Don't want Apple's lawyers on you.

Do you have mac ADDRESS FILTERING enabled on your router?

Do you have Kraft Mac & Cheese in your cupboard?

Ummm... I don't know.... What's that?

Heh, you probably don't then - its an option to make you allow the MAC address of anything connecting to the router in order to let it connect.

Maybe the iPod is set for WEP security and the Router is set for WPA or the reverse.

Look at the security setting for the home network on the iPod and on the router, change either to make them match. WPA is more secure than WEP, but it's not a huge issue.

If you don't know how to login to the router and view/change settings, let me know what the make/model of the router is and I'll try to find out the commands.

I believe the iPod touches auto detect the type of security.

ok, if that's true, then it's not a mismatched setting and likely something to do with getting a valid IP addy or DNS is hosed. Are you sure about auto-detect?

not 100% sure, but this document seems to indicate that you don't choose between them: http://support.apple.com/kb/HT2031?viewlocale=en_US

ya, it looks like you're right, you shouldn't need to adjust anything to get on a network that's broadcasting.

I'd reset the router, tap "Forget This Network" on the iPod, reset the iPod, and let it discover everything. Then see if you still have a problem.

I'll give that a shot. It just seems like it doesn't recognize the password or something.

maybe it's an issue with WPA2 security. I know that you need a special patch from MS to get xp sp2 to work with wpa2 security with aes encryption. The patch is included with the SP3 that was released last month. If you have wpa2 security, you may want to bump it back to wpa with tkip encryption

Sorry about the empty "Guest_Moose" reply - it's been a really, really long time since I last logged in and I got messed up there.

Anyhow, I'm just wondering if you got this issue resolved. If not, try logging into your wireless router and see if you've created a list of permitted devices. (I set this up on my wireless network as a second line of security in case someone were to crack my WEP password.) Anyway, if you do have a list, just add the wireless address of your iPod Touch; you'll find it under Settings->General->About->Wireless Address. I know others have already suggested this but thought it would be worth revisiting.

BTW, if you ever successfully join your network, it will be well worth the $9.95 to install the firmware update for your Touch and download the free Apple Remote app! With it, you can use your Touch as a remote from anywhere in the house to control your iTunes! Very cool indeed! (You need to update iTunes to version 7.7 to perform the firmware update.) In addition, some of the App Store games are pretty interesting, too... particularly Apple's Texas Hold'em and Pangea's Enigmo!

Good luck!